Book your appointment online
Use our online booking portal to select the location, time and date of your eye appointment.
You will need your date of birth and the reference number provided on your letter.
About your appointment
Once you have booked your appointment, we will send you an appointment confirmation by text message, email or letter.
If you have travel problems or are not able to attend at the last minute, you can call us on 0203 7807860, so we can offer your appointment to someone in need of an emergency appointment.
When you arrive, we will check your temperature and ask if you have any symptoms of COVID-19. We will also ask you to wear a face mask. If you do not have one, then we will provide you with one. While there are COVID-19 restrictions in operation, we are unable to let you in the building any more than 10 minutes before your appointment time.
During your visit you will be with the clinical team for between 40 and 50 minutes. Your appointment will include a range of tests to help with the diagnosis and planning of any treatment that may be required.
If you have tested positive for Covid-19, have been asked to self-isolate, or have symptoms of Covid-19, please inform us immediately and do NOT attend your appointment. Stay home.
What do you need to bring?
– A face mask
– A copy of any prescription medicines given to you by a doctor
– Any packets of home remedies or medicines, creams or ointments you have been using.
– Your current reading and driving glasses and a copy of your glasses prescription if you have one. Don’t worry if you do not have a copy.
What if I need help or support?
Please let us know if you require a chaperone, have dementia or a learning disability, require communications in a different format such as braille or pictorially or have any other special requirements.
We can assist and advise you and this is best done as far in advance of your appointment as possible.
Please call us on 0203 780 7860 or email email@example.com